There are hundreds of different techniques that managers can use to get results and to solve problems.
Most of the time, the same or similar processes just have to be repeated and it’s a question of how often and how well. Other times, more creative solutions are needed.
Our management training courses are suitable for all levels and will help you know which techniques to use in different workplace situations.
A group brainstorming session is a very powerful way to unlock ideas – if properly organised and managed. Sometimes thought of as a ‘thought sharing’ session, this free flow of uncensored ideas is a brilliant way of generating original solutions to problems, or thinking of new ideas for change.
We strongly believe that leadership & management go hand in hand. A good manager needs leadership skills to perform and a good leader is nothing without a strong grasp of management techniques.
However, the two are different concepts that are often muddled together as one. In this post I am going to look at what makes leadership & management different, and how they should be combined for the best of both worlds.
Management is a formal role within a business. The manager is responsible for the employees who work for them and must set and monitor goals that meet the aim of the business.
There is no formal role for a leader. The best managers are natural leaders but often an employee in the team emerges as a leader. In this situation it is important that the manager works with them to help spread the management message. When a leader within a team turns against the manager, dissent can soon spread.
Natural leaders are often internally promoted when they display their leadership qualities. Businesses feel that it is easier to promote an employee who already has the support of their team than bring in a new manager. Read the rest of “Leadership vs. Management – What’s the difference?”
In the workplace you are always going to come up against awkward people, and unlike in your personal life you can’t just ignore them.
These are the people who seem to go out of their way to derail a project or create dysfunction in the office. There are a number of types to spot from the incompetent & indecisive to the control freak & villain. Common words include ‘can’t’ and ‘won’t’ and there is a distinct tendency to place the blame on others in every situation.
No matter how much you don’t like it, these people are a part of every team and every office and so it is better to learn how to deal with them rather than wasting time fighting them.
Many problems are caused by change but these can be negotiated with Change Management training. Our Leadership and Management Skills courses also have modules on dealing with uncooperative co-workers.
Use these tips to try and create harmony, rather than division, in your team.
Stay Action Focused
Awkward people enjoy two discussions: what went wrong in the past & what will go wrong in the future.
Neither discussion is useful and does little to move forward. Do not indulge in these conversations and seek to avoid them. Explain why you need to move forward and look to them for options. Read the rest of “Managing Awkward People”